Documenting the success and result of patient navigation programs, this book represents the culmination of years of research and practical experience by scientific leaders in the field. A practical guide to creating, implementing, and evaluating successful programs, Patient Naviation – Overcoming Barriers to Care offers a step-by-step guide towards creating and implementing a patient navigation program within a healthcare system. Providing a formal structure for evaluation and quality improvement this book is an essential resource for facilities seeking patient navigation services accreditation. Surgical Techniques in Childhood Glaucoma describes,
Contents
Contributors
Foreword by Harold P. Freeman
1 Community Needs Assessment: Bringing Real Voices to the Health Care System
Yolanda Suarez-Balcazar
2 Models of Patient Navigation
Kristen J. Wells and Sumayah Nuhaily
3 Training Patient Navigators for a Reformed Health System
Betsy C. Risendal, Elizabeth M. Whitley, Patricia A. Valverde, and Yvonne Kellar-Guenther
4 Steps to Successful Patient Navigation Programs
Linda Fleisher and Angelina Esparza
5 Program Evaluation
Elizabeth Calhoun and Betsy C. Risendal
6 Prevention and Early Detection Case Study: Patient Navigation in the Breast Health Program at Boston Medical Center
Molly McCoy, Sarah E. Caron, and Tracy A. Battaglia
7 Consensus Support for the Role of Patient Navigation in the Nation’s Health Care System
Chrissy Liu, Rebecca Mason, Anne M. Roubal, Elizabeth Ojo, Elizabeth Calhoun, and Steven R. Patierno
Elizabeth Calhoun, Med, PhD
University of Arizona
Center for Population Science and Discovery
Tucson, Arizona, USA
Angelina Esparza, BA, BSN, MPH
Houston Health Department
Director’s Office
Houston, Texas, USA
The first book to offer a standardized approach and proven outcomes and process measures for patient navigator programs
Sites successful patient navigation programs and case examples as models for basic program and business planning and implementation
Provides a formal structure for evaluation and quality improvement
An essential resource for facilities seeking patient navigation services accreditation
